These Administrative Policies describe how EverCPE.com, operated by Gaaptive Learning, LLC, administers its continuing professional education (CPE) programs — including record retention, how credit is measured, attendance monitoring, refunds, cancellations, and complaint resolution.
These policies supplement our Terms of Use and Privacy Policy. Where a topic is addressed in more than one document, the more specific policy governs for that topic.
Record Retention Policy
For 6 years, EverCPE.com will retain the following:
- Records of participation;
- Dates and locations of program offerings;
- Number of continuing professional education (CPE) credits earned by participants;
- Program descriptive materials;
- Results of program evaluations; and
- The basis for how CPE credits were determined.
CPE Credit Measurement
We measure CPE credit using the NASBA Word Count Method.
Attendance Monitoring Procedures
Self-study programs offered via the EverCPE.com platform are completed individually without the assistance or interaction of a real-time instructor. The platform comes with guided navigation. The programs will elicit participant responses to test for understanding of the material. This includes a minimum of three multiple-choice review questions per CPE credit, with evaluative feedback for each incorrect response to explain why each response is wrong and reinforcement feedback for the correct response.
Satisfactory completion of the course is confirmed after the program through a qualified assessment, which features a minimum of five multiple-choice questions per full CPE credit. The assessment will test a learner's understanding of the stated program learning objective, and a cumulative minimum passing grade of at least 70 percent is required to earn a full CPE credit.
Refund Policy
All purchases are final. EverCPE.com will provide refunds only if circumstances warrant it and in our own discretion. Gaaptive Learning, LLC reserves the right to deduct a 5% refund processing fee.
Subscription Cancellation Policy
Customers that enroll in an EverCPE.com automatic renewal can cancel at any time by logging into their account and choosing to cancel auto-renew. Upon cancellation, no future payments will be processed. Subscribers that cancel auto-renew can continue to use the subscription until one year after the purchase date but will have to repurchase upon expiration.
Complaint Resolution Policy
If you have a complaint, or you require additional information about our policies, please contact us at support@evercpe.com.
Contact Us
If you have any questions about our CPE credit policies, please contact us:
9890 Liberia Ave #1128, Manassas, VA 20110, United States